--- title: "WeWork Case Study: Lead Qualification AI | Ringg AI" description: "See how WeWork uses Ringg voice agents to qualify workspace enquiries, pass leads to sales and book site visits, with WhatsApp and system integrations." canonical_url: "https://www.ringg.ai/case-studies/wework" type: "Article" author: "Ringg AI" published: "2026-11-01T16:03:22.000Z" last_updated: "2026-11-01T16:03:22.000Z" --- Coworking Lead Qualification # How WeWork qualified workspace enquiries and booked site visits with Ringg WeWork uses Ringg voice agents to qualify workspace enquiries, pass qualified leads to sales and book site visits during the call. Integrations with WhatsApp and WeWork’s systems connect the conversation to the next step. Published on: 01 Nov 2026 22.8% Leads marked qualified ~15,000 Calls per month 11.7% Tour-booking rate ## About WeWork [WeWork](https://www.wework.com/) provides flexible workspace options, including private offices and coworking memberships, for individuals and businesses. A workspace enquiry can involve different locations, team sizes and ways of using an office. ![WeWork × Ringg AI overview banner](https://images.prismic.io/ringg-ai/mIFWalsNA7YKaP3m_wework-overview-banner.png?auto=format%2Ccompress&rect=1%2C0%2C2193%2C716&w=3840&fit=max) ## Before Ringg: every enquiry needed qualification and a next step Submitting a workspace enquiry was the start of the sales conversation. Before a lead could move forward, WeWork needed to understand the workspace requirement, confirm interest and identify the right next step. Some prospects were ready to visit a workspace. Others needed more information or a conversation with sales. Qualification and appointment coordination had to connect, so the customer’s enquiry could move toward a useful follow-up. ## After Ringg: qualification and site-visit booking happen on the call Ringg handles the first conversation after a workspace enquiry: * Lead qualification: agents confirm the enquiry and discuss workspace needs, including location, team size and intended start date. * Sales handoff: qualified leads are sent to WeWork’s sales team for the next stage of the conversation. * Site-visit booking: agents use the connected booking workflow to book an available tour slot during the call. * WhatsApp integration: connects the lead workflow with WhatsApp. ## Connected to the systems behind the visit The integration goes beyond capturing interest. Ringg connects to WeWork’s systems so a prospect who is ready to see a workspace can book a site visit within the qualification conversation. ## Results: qualified leads and site visits at scale Sales teams receive qualified leads, while prospects ready to visit can book a slot during the call. Ringg connects the initial enquiry, qualification and the next sales step. **Workspace qualification** **Before Ringg:** New enquiries needed a conversation to clarify workspace requirements and interest. **With Ringg:** Ringg voice agents discuss workspace needs and qualify the enquiry. **Sales handoff** **Before Ringg:** Suitable enquiries needed to reach the sales team for the next stage. **With Ringg:** Ringg passes qualified leads to WeWork’s sales team. **Site-visit booking** **Before Ringg:** Prospects ready to visit needed an appointment for an available workspace tour. **With Ringg:** Ringg connects to the booking workflow and books an available site-visit slot during the call. BUILD YOURS NEXT ## Your workspace enquiries. Ready for the next step. The WeWork deployment connects lead qualification, sales handoffs and site-visit booking in one voice workflow. Prospects can explain what they need and book an available visit during the same call. See how Ringg can qualify enquiries and book appointments for your team. [See pricing](https://www.ringg.ai/pricing)[Book a demo](https://www.ringg.ai/book-a-demo) ## Other businesses transformed with Ringg [All case studies](https://www.ringg.ai/case-studies) [ ![Ekart header](https://images.prismic.io/ringg-ai/54SXxzh1u4QDcUJJ_image-13-.png?auto=format%2Ccompress&fit=max&w=3840) Logistics, Outbound Voice ### How Ekart improved NDR recovery and lead qualification with Ringg Ekart partnered with Ringg to automate two high-volume workflows: non-delivery report (NDR) calling and business lead qualification. Ekart was able to improve follow-up speed, reduce manual effort, and make these workflows easier to scale. 09 Jul 2026 ](https://www.ringg.ai/case-studies/ekart)[ ![Groww logo](https://images.prismic.io/ringg-ai/wykhd0DFqJ6aqIf5_groww-cover-logo-only.png?auto=format%2Ccompress&w=3840&fit=max) Fintech, Inbound Voice Agents ### How Groww automated account and investment support with Ringg Groww uses Ringg voice agents for inbound account and investment support, from know your customer (KYC) checks and document uploads to IPO queries. Agents use live account context, send email follow-ups and transfer exceptions to humans with the conversation history. 01 Nov 2026 ](https://www.ringg.ai/case-studies/groww)[ ![PlatinumRx logo](https://images.prismic.io/ringg-ai/ah0fVAeQX7-eWd4O_1475.png?auto=format%2Ccompress&fit=max&w=3840) Healthcare, Inbound Voice ### How PlatinumRx Improved Inbound Healthcare Support at Scale with Ringg PlatinumRx partnered with Ringg to improve inbound support at scale through AI voice agents that could understand customer needs, retrieve relevant order information, and route conversations to the right team in real time. 01 Jun 2026 ](https://www.ringg.ai/case-studies/platinumrx) Source: https://www.ringg.ai/case-studies/wework