---
title: "AI Voice & Chat Agent Platform for Businesses | Ringg AI"
description: "Build multilingual AI agents for inbound and outbound calls, chat, WhatsApp, and web. Test, deploy, and monitor agents in minutes."
canonical_url: "https://www.ringg.ai"
type: "Organization"
---

![WhatsApp](https://assets.ringg.ai/images/icons/hero/whatsapp.svg)

![Chat](https://assets.ringg.ai/images/icons/hero/chat.svg)

![Ringg AI](https://assets.ringg.ai/images/icons/hero/ringg.svg)

![Web](https://assets.ringg.ai/images/icons/hero/chrome.svg)

![Voice](https://assets.ringg.ai/images/icons/hero/phone.svg)

# AI voice agents that deliver outcomes

## Qualify more leads and resolve more support requests
on voice, WhatsApp, chat and web.

![Ringg AI platform](https://www.ringg.ai/_next/image?url=https%3A%2F%2Fassets.ringg.ai%2Fimages%2Fhero%2Fplatforms.webp&w=3840&q=75)

![CRED](https://assets.ringg.ai/images/logo/color/cred.svg)

[![Groww](https://assets.ringg.ai/images/logo/color/groww.svg)](https://www.ringg.ai/case-studies/groww)

![Tabby](https://assets.ringg.ai/images/logo/color/tabby-badge.svg)

![Tamara](https://assets.ringg.ai/images/customers/tamara.svg)

![noon](https://assets.ringg.ai/images/customers/noon.svg)

![Flipkart](https://assets.ringg.ai/images/logo/color/flipkart.svg)

[![smallcase](https://assets.ringg.ai/images/logo/color/smallcase.svg)](https://www.ringg.ai/case-studies/smallcase)

## Loved by teams
that move fast.

[![Groww](https://assets.ringg.ai/images/logo/color/groww.svg)](https://www.ringg.ai/case-studies/groww)

> Ringg has considerably reduced our customer wait times, even during peak volumes. Our customers get answers faster and have natural, engaging conversations with AI agents. What truly stands out is the speed: we can build an agent in a couple of hours, adapt it easily, and deploy it to production with confidence.

Sunil Bissa Head of Customer Experience

[![DCB Bank](https://assets.ringg.ai/images/logo/color/dcb_bank.svg)](https://www.ringg.ai/case-studies/dcb-bank)

> What stood out about Ringg was the team’s willingness to understand our banking workflows and adapt their solution to our operational needs. From designing callback processes around team availability to addressing our data residency and deletion requirements, they demonstrated flexibility and a strong problem-solving approach. Their responsiveness, collaboration and focus on practical execution have made them a valuable partner for DCB Bank.

Shashwat Kumar Head of AI

[![PolicyBazaar](https://assets.ringg.ai/images/logo/color/policybazaar.svg)](https://www.ringg.ai/case-studies/policybazaar)

> Our RMs were spending half their day on people who'd filled the form out of curiosity. Now, by the time a lead lands in front of them, the AI has already had the hard first conversation.

Manoj Pandey DVP (AI Initiatives & Health)

[![Practo](https://assets.ringg.ai/images/logo/color/practo.svg)](https://www.ringg.ai/case-studies/practo)

> Ringg worked closely with us for over a year, during which we have managed to go from a simple pilot to booking ~1000 appointments daily.

Nirbhay Jnanendra Product Manager

[![PharmEasy](https://assets.ringg.ai/images/logo/color/pharmeasy.svg)](https://www.ringg.ai/case-studies/pharmeasy)

> Ringg helped us re-engage users at the right moment, and when combined with immediate WhatsApp follow-up, it created a much stronger path back to conversion.

Soniya Lal Associate Director (Product)

[![smallcase](https://assets.ringg.ai/images/logo/color/smallcase.svg)](https://www.ringg.ai/case-studies/smallcase)

> Whether it was someone exploring US equities, dropping off during KYC, or considering our advisory subscription, Ringg helped us engage users with the right context at the right time, and that had a clear impact on conversion.

Vipul Rawal VP (Product)

[![WeWork](https://assets.ringg.ai/images/logo/color/wework.svg)](https://www.ringg.ai/case-studies/wework)

> Our journey with Ringg started with a demo, and honestly, it was one of those rare demos that actually lived up to the promise once we got into implementation. What stood out right from the start was how simple the setup was. For a team like ours - where we needed to own the workflow end to end - Ringg's platform made that possible without heavy lifting. The UI deserves a special mention. It's extremely intuitive - whether it's navigating the platform or using the prompt editor. We could test, tweak, and refine until we got the responses exactly where we wanted them. Beyond the product, the people behind Ringg have been outstanding. The customer experience and account management team has been consistently responsive - quick to reply, proactive in follow-ups, and easy to work with. All in all, Ringg has been a strong partner for us - great product, great team, and the kind of support that makes you want to keep building together.

Abhishek Pal Senior Product Manager

[![eKart](https://assets.ringg.ai/images/logo/color/ekart.svg)](https://www.ringg.ai/case-studies/ekart)

> Ringg has been a strong partner in our journey because they have been able to deliver a high degree of product personalisation for a company at our scale. They have also been highly effective at handling objections and bringing a more human-like touch to our calls.

Rishabh Iyer Product Manager

## One agent.
Every channel.

Launch on voice today. Add WhatsApp tomorrow. Drop the same agent into your app or website next week. Same brain, no rebuilds.

## Private when you need it.

SOC 2 Type II audited and ISO 27001 certified. When data can’t leave your infrastructure, Ringg deploys the whole stack on-premise or in your private cloud, with a small language model, Parrot speech-to-text and a text-to-speech model, all hosted in-house.

[Trust Center](https://in.sprinto.com/trust-center/view/f74e3821-e588-44d8-b43d-1b3f91a0a972)

[](https://in.sprinto.com/trust-center/view/f74e3821-e588-44d8-b43d-1b3f91a0a972)[](https://in.sprinto.com/trust-center/view/f74e3821-e588-44d8-b43d-1b3f91a0a972)[](https://in.sprinto.com/trust-center/view/f74e3821-e588-44d8-b43d-1b3f91a0a972)[](https://in.sprinto.com/trust-center/view/f74e3821-e588-44d8-b43d-1b3f91a0a972)

## Get started now.
Deploy in minutes.

[Sign up](https://www.ringg.ai/login)

Not sure yet?

[Ask ChatGPT](https://chatgpt.com/?q=Tell%20me%20why%20Ringg%20AI%20is%20a%20great%20choice%20for%20my%20business%3F)[Ask Claude](https://claude.ai/new?q=Tell%20me%20why%20Ringg%20AI%20is%20a%20great%20choice%20for%20my%20business%3F)[Ask Perplexity](https://www.perplexity.ai/search?q=Tell%20me%20why%20Ringg%20AI%20is%20a%20great%20choice%20for%20my%20business%3F)

[Log in](https://www.ringg.ai/login)[](https://www.ringg.ai/login)

## Voice AI agents for every use case

Activate

Retain

Support

### Appointment booking & rescheduling

 Healthcare

Your voice AI agent attends to patient enquiries, offers appointment slots, and confirms the booking right on the call.

Powering brands like[![Practo](https://assets.ringg.ai/images/logo/color/practo.svg)](https://www.ringg.ai/case-studies/practo)

### Discovery & lead qualification

 Ed tech

Your voice AI agent calls every lead, runs discovery, qualifies intent, and passes on only the ones ready to buy.

Powering brands like![CollegeVidya](https://assets.ringg.ai/images/logo/color/collegevidya.svg)

### Abandoned cart recovery

 E-commerce

Your voice AI agent wins back abandoned carts with a timely, personalised nudge and a one-tap path back to checkout.

Powering brands like![Tata1mg](https://assets.ringg.ai/images/logo/color/tata1mg.svg)

### KYC & onboarding completion

 BFSI

Walk new sellers through KYC and setup steps live, right inside their seller dashboard.

Powering brands like![Flipkart](https://assets.ringg.ai/images/logo/color/flipkart.svg)

### Collections & EMI recovery

 BFSI

Your voice AI agent lifts collections engagement, with every promise-to-pay logged instantly.

Powering brands like![GetRezolv](https://assets.ringg.ai/images/logo/color/rezolv.svg)

### Renewal & premium collection

 Insurance

Your voice AI agent runs consultative renewal calls that address objections and recover premiums on time.

Powering brands like![Coversure](https://assets.ringg.ai/images/logo/color/coversure.svg)

### Quote follow-up & drop-off recovery

 Insurance

Revive quotes stuck in inboxes with a WhatsApp nudge and schedule a follow-up call.

### Re-engagement

 E-commerce

Your voice AI agent brings lapsed shoppers back with a personalised call and the right offer at the right time.

Powering brands like![Zilo](https://assets.ringg.ai/images/logo/color/zilo.svg)

### Fee payment reminders

 Ed tech

Your voice AI agent sends timely reminders that recover pending fees.

Powering brands like![Scaler](https://assets.ringg.ai/images/logo/color/scaler.svg)

### Post-discharge & medication follow-up

 Healthcare

Follow-ups that keep patients on track after discharge and OPD visits.

Powering brands like[![Practo](https://assets.ringg.ai/images/logo/color/practo.svg)](https://www.ringg.ai/case-studies/practo)

### L0 query containment

 IT Support

Your voice AI agent contains common L0 queries before they ever reach a human agent.

Powering brands like![Safegold](https://assets.ringg.ai/images/logo/color/safegold.svg)

### Order status & WISMO

 E-commerce

Your voice AI agent answers where-is-my-order questions instantly, any time of day.

Powering brands like![GreenSoul](https://assets.ringg.ai/images/logo/color/greensoul.svg)

### In-product troubleshooting & triage

 IT Support

A browser agent that troubleshoots and triages issues right inside the product.

Powering brands like![Google](https://assets.ringg.ai/images/logo/color/google.svg)

### Delivery confirmations & rescheduling

 E-commerce

Confirm delivery addresses ahead of dispatch and support rescheduling deliveries to cut failures.

Powering brands like![Shiprocket](https://assets.ringg.ai/images/logo/color/shiprocket.svg)[![eKart](https://assets.ringg.ai/images/logo/color/ekart.svg)](https://www.ringg.ai/case-studies/ekart)

## Insights on every conversation

Each call is scored against metrics, with intelligent fixes for each agent

0:00

\-0:00

1/1 Criteria met

82% Relevance

100% Tool calls

84% Obedience

Issues across this call

 2 flagged

Hallucination

Misinformed about policy

Agent provided incorrect information about car pickups and dropoffs, deviating from the script.

Interruptions

Speaking over the customer

Agent spoke over the customer twice, and did not wait for a response once.

## Industry leading tech, built for the world.

### Global Citizens

Ringg Agents inherently understand 20+ languages, with SOTA accuracy in all.

20+ languages

### Lowest latency

Ringg's orchestration brings responses in less than 400 ms across modalities.

Send the report from yesterday’s meeting to the marketing team. Schedule a follow-up call with Sarah on Thursday at 3 PM. Remind me to check the analytics dashboard tomorrow morning. Send the report from yesterday’s meeting to the marketing team. Schedule a follow-up call with Sarah on Thursday at 3 PM. Remind me to check the analytics dashboard tomorrow morning.

### Maximum scale

Always prepared for surges, with no drop in performance.

120K+ interactions/hour

### Unified Context

Agents that remember all your conversations across channels.

![Ringg AI](https://assets.ringg.ai/images/icons/hero/ringg.svg)

## One intelligent layer to orchestrate all your apps.

![Google Sheets](https://cdn.brandfetch.io/id6O2oGzv-/theme/dark/idKa2XnbFY.svg?c=1bxid64Mup7aczewSAYMX&t=1779346308528)

### Google Sheets

Read and update sheets after calls.

![Slack](https://cdn.brandfetch.io/slack.com/w/128/h/128/icon?c=1bxid64Mup7aczewSAYMX)

### Slack

Post call summaries to channels.

![Typeform](https://cdn.brandfetch.io/typeform.com/w/128/h/128/icon?c=1bxid64Mup7aczewSAYMX)

### Typeform

Turn form responses into calls.

![Gmail](https://cdn.brandfetch.io/gmail.com/w/128/h/128/icon?c=1bxid64Mup7aczewSAYMX)

### Gmail

Send follow-up emails after calls.

![Shopify](https://cdn.brandfetch.io/shopify.com/w/128/h/128/icon?c=1bxid64Mup7aczewSAYMX)

### Shopify

Take and track orders by voice.

![Salesforce](https://cdn.brandfetch.io/salesforce.com/w/128/h/128/icon?c=1bxid64Mup7aczewSAYMX)

### Salesforce

Log activities and update records.

![Calendly](https://cdn.brandfetch.io/idbJpTKFPT/theme/dark/symbol.svg?c=1dxbfHSJFAPEGdCLU4o5B)

### Calendly

Book and update meetings on call.

![Zoom](https://cdn.brandfetch.io/zoom.us/w/128/h/128/icon?c=1bxid64Mup7aczewSAYMX)

### Zoom

Schedule and start meetings.

![Notion](https://cdn.brandfetch.io/notion.so/w/128/h/128/icon?c=1bxid64Mup7aczewSAYMX)

### Notion

Read and update docs and databases.

![Stripe](https://cdn.brandfetch.io/stripe.com/w/128/h/128/icon?c=1bxid64Mup7aczewSAYMX)

### Stripe

Check payments and send invoices.

![HubSpot](https://cdn.brandfetch.io/hubspot.com/w/128/h/128/icon?c=1bxid64Mup7aczewSAYMX)

### HubSpot

Capture and sync new leads.

![Airtable](https://cdn.brandfetch.io/airtable.com/w/128/h/128/icon?c=1bxid64Mup7aczewSAYMX)

### Airtable

Look up and update your bases.

## Any workflow. Any tool. One canvas.

Pull a document, make a call, branch on the outcome, all without leaving the editor.

Shopify

Shopify orders@shop.ai

Store

Customer sales

Action

Get latest order

Assistant

Call

Chat

Ringg AI order support

EN-US

Call window

1000

–

2000

Retry

8

Voicemail detection

Tools

Pre-call 3 Post-call 5

If condition

if

customer\_id

equals

 id-572911

AND

order\_status

equals

 delivered

If true

Calendly

Calendly help@shop.ai

Calendar

Consultations

Action

Schedule follow-up

If false

API Request

Paste cURL

curl -X POST
https://api.example.com/v1/refund

POST/v1/refund

## FAQs

### What are AI voice assistants?

Voice AI assistants are software programs that use natural language processing (NLP) to understand and respond to human speech, helping users perform tasks like scheduling or answering queries. While consumer versions are common, enterprise-level AI voice assistant platforms like Ringg AI provide the advanced infrastructure needed to handle complex, high-volume business interactions with human-like precision and low latency.

### What is an AI voice agent?

An AI voice agent is a more autonomous version of a voice assistant, designed to proactively complete specific goals, such as qualifying a lead or processing a payment, without constant human oversight. Solutions like Ringg AI specialize in these "agentic" workflows, allowing a single digital worker to manage a full conversation end-to-end while syncing results directly to a company's CRM.

### What is voice AI used for?

Voice AI is primarily used to automate high-volume communication tasks such as customer support, sales outreach, appointment reminders, and debt collections. By deploying sophisticated agents like Ringg AI, businesses can ensure every customer receives immediate, professional responses and reminders in their native language, regardless of the time of day.

### What does an AI agent do?

An AI agent acts as a digital worker that reasons, plans, and executes tasks to achieve a defined outcome rather than just reacting to simple prompts. In a business environment, a voice AI agent such as Ringg AI can analyze a customer's intent, retrieve relevant account details from a database, and negotiate a resolution, mirroring the capabilities of a highly trained human representative.

### Are AI voice calls legal?

Yes, AI voice calls are legal as long as they comply with regional regulations such as the TCPA/FCC in the U.S., GDPR in Europe, TRAI guidelines in India, or TDRA guidelines in the UAE. Most jurisdictions require businesses to obtain clear consent from the recipient and provide transparent disclosures at the beginning of the call stating that the interaction is being handled by an automated system.

### Is voice AI free or paid?

Business-grade voice AI software is a paid service due to the heavy computing power required for real-time interaction. While most AI voice assistant software use a modular "build-your-own-stack" model with separate, variable fees for LLMs, voices, and telephony, Ringg AI provides an all-in-one platform. By bundling the entire suite into a single, predictable flat fee starting at $0.10 per connected minute, Ringg AI eliminates hidden costs and "developer taxes."

### What are the 5 types of AI agents?

The five standard categories of AI agents are simple reflex agents, model-based reflex agents, goal-based agents, utility-based agents, and learning agents. Modern voice AI agents are typically goal-based or learning agents, meaning they actively adapt their dialogue to reach a successful conclusion based on the context of the conversation.

### Is it safe to use AI voice assistants?

Using an AI assistant is safe, provided the platform employs industry-standard security measures like end-to-end encryption, SOC2 compliance, and strict data anonymization. Reliable providers focus heavily on protecting sensitive customer data and ensuring that all recorded interactions are stored and processed in accordance with global privacy laws.

### What are the advantages of using AI agents?

The primary advantages of using AI agents include 24/7 availability, instant scalability during peak traffic, and significant reductions in operational overhead. By integrating the Ringg AI voice agents into their workflow, businesses can eliminate wait times for customers while freeing up their human staff to focus on more nuanced, high-value problem-solving.

### What is the best AI voice assistant?

The "best" AI voice assistant depends on your specific use case, but for businesses requiring low latency and multilingual capabilities, Ringg AI is a top contender. Its focus on enterprise-grade reliability and seamless integration with existing tools makes it a standout choice for companies looking to automate complex voice-based operations at a global scale.

### Can I use voice AI for free?

Many AI voice agent platforms offer a "freemium" model or a limited trial period where you can test the technology with a small number of minutes or basic features. However, full-scale business deployment involving custom integrations, dedicated support, and high call volumes usually requires a paid professional plan to ensure quality and security.

### Are AI assistants always listening?

Consumer smart speakers typically listen for a specific "wake word" before they start recording, but they do not continuously store or analyze private conversations. Enterprise voice agents, by contrast, are strictly session-based; they only "listen" and process data once a call is actively initiated or a specific business trigger starts the interaction.

Source: https://www.ringg.ai